KPI6.com Srl
Via P. Togliatti, 5/C
42048 – Rubiera (RE)
Italy

Owner contact email: info@kpi6.com

If you have used any of our websites or logged into any of our platforms, KPI6.COM Srl may have collected Personal Data about you. In order to run our business effectively, there are times when we request or require your Personal Data. When you use our website, we may ask for your contact information in order to market relevant information to you. When using our platform tools and services, we collect your name and email address as part of the login process. And finally, while you use any of our websites or platforms, we may collect usage metrics in order to optimize our services to you.

We know how valuable your privacy is to you. You can trust us to handle it carefully. We work to keep your Personal Data secure, and we place restrictions on which of our employees can access it and why.

Also remember: you are in control of your data. As a user of our Services, you have legal rights depending on where you live and on our legal obligations. For example, you can ask us to show you what data we have about you, make us correct that data if it is inaccurate, and even ask us to delete or stop using the data.

This privacy statement addresses how we handle the personally identifiable information (“Personal Data”) that KPI6.COM Srl collects and processes about users of our Services (“you” or “your”). “Services” means any services that we offer, including visitors to our website.

We are KPI6.com Srl and we trade as KPI6 (“we”, “us” or “KPI6”). Our registered office address is at Piazza A. Casotti 2, 42121, Reggio Emilia (RE), Italy.

Our company number is 02687020350.

There is no subsidiary acting in our name.

We act as the data controller of the Personal Data that we process about you.

This Privacy Statement applies to all users of our Services. This Privacy Statement explains how we collect, process, and use Personal Data about you.

We are KPI6.com Srl, and we trade as KPI6 (“we”, “us” or “KPI6”). Our registered office address is at Via P. Togliatti 5/C, 42048 Rubiera (RE), Italy. Our company number is 02687020350.

There is no subsidiary acting in our name.

We act as the data controller of the Personal Data that we process about you.

We collect and collate information that you either directly provide or that we infer about you while using our Services. If you can be identified from this information, and it relates to you, then it will be your Personal Data.

We may also collect data about you from public sources, advertising networks, internet service providers (ISPs), analytics providers, social networks and operating systems and platforms.

The data we collect about you depends on the Services that you use (and how you use them).

The remainder of this section sets out the categories of data we collect depending on your use of our Services.

If you register as a user of any of our Services, including the sending of marketing communications, we may ask you to provide your name, email address, contact telephone number, the company you work for, your address, a username and password, and other data relevant to the Services we provide. If you are not an administrative user for your account, the same data about you may be provided by a colleague or other third party. We may also collect other data directly from you and/or your device. Depending on your account type, our payment processors may collect payment data from you in order to take payment for our Services.

If you contact our support services, we will collect the data we need to categorize your question and respond to it. We also use this data to track potential issues with our Services and customize our support responses to better serve you.

We collect data about you when you use any part of our Services. For example, if you are logged in to your KPI6 account, we will collect data as to how often you use it, what queries you created or amended, and other data about how you interact with the Services provided to you. We may also collect data about how you interact with messages we send to you, for example, whether you opened an email or read a message.

We collect data about the device you use to access our website and Services, including operating system details, web browser type, your mobile device identifier and mobile operating system, and the name of your ISP or mobile carrier. We may also collect and infer your general location (for example, at a country or city level based on your permission and/or device settings and jurisdiction).

We also infer data about you based on the data you have provided or made available to us. This may include personalizing your experience of using our Services, suggesting different Services you may be interested in trying, or other inferences about you.

We may use aggregated, de-identified or anonymized data for any reason.

We are constantly trying to improve our Services to you. This means that we are introducing new features to our Services regularly.

We will indicate where any Personal Data we have requested is mandatory or optional. We will also explain the consequences should you decide not to provide information which we have indicated is mandatory. In some circumstances, this may mean we are unable to provide you with a certain Service or product.

Our website and Services may contain links to third-party websites. Any access to and use of such linked websites is governed by the privacy policies of those third-party websites.

Primary use

Ways of use

We use data and content that you make available to us to provide the Services to you and to comply with our legal obligations. We also use data to audit, detect security incidents, protect against fraud or illegal activity, identify and repair errors, and conduct research and development for the improvement of our Services so that we can provide all of our users with a better experience. We combine data about you across our different Services.

Our legal basis for this type of data processing is that we have a legitimate interest in running our business and providing our Services to our customers, which includes providing technology that empowers our customers to act with more certainty in a way that is easy-to-access and use.

However, the legal basis for our processing of data may also be that you have given us your consent (for example, where consent is required by the applicable law to send marketing communications) or that the processing is necessary for the compliance with our legal obligations (for example, where we receive requests from regulatory authorities) or for the performance of a contract you have stipulated with us (for example, where we have to make an invoice with reference to a contract concerning the Services provided to you by our platforms).

Specifications

We do not use algorithms to make automated decisions about you in violation of applicable law or in a way that produces a significant legal effect.

Concerning with communications, we use data to communicate with you in writing, via email or other means available on or through the Services. We may communicate transactional or service messages to you, such as welcoming you to our Services or informing you of scheduled downtime.

We may also send you marketing communications, on our own behalf or on the behalf of unaffiliated entities. Marketing communications may be sent to you if you have indicated to us that you wanted to receive such communication or as otherwise allowed by the applicable law.

Regarding marketing communications, you can opt out of receiving future communications in the footer of each email we send to you. You cannot opt out of receiving transaction or service messages from us.

We will keep your Personal Data for as long as it is necessary for us to provide the Service, except for the longer time required by the applicable law.

However, if you request that we delete your data, we will also delete your data from our Services unless we are required to retain the data according to the applicable law.

We delete, de-identify or anonymize any data about you as soon as it is reasonably practical, once you no longer use our Services.

Any member of our company group

We may share your Personal Data with our employees, subsidiaries, parent companies, and affiliates, to whom the data is to be communicated in connections with the supply of our Services.

Unaffiliated entities

We may share your Personal Data above with selected unaffiliated entities for our business purposes, including the following:

• business partners, data processors, suppliers and sub-contractors – for the performance of any contract we enter into with them;
• analytics, ISPs, and search engine providers – for analytics and improving our website and Services;
• advertising networks and social networks – for marketing and communications;
• prospective buyers – if a third party acquires us or our assets, your Personal Data may be part of the transferred company or assets;
• public authorities or third parties – to whom your Personal Data must be compulsorily communicated according to the applicable law (for example, for: fraud protection; security and verification services; potential threats, violantions and legal process; compliance with the law; etc.).

Secure servers

The servers that hold your data have administrative, technical and physical controls to safeguard your data, including industry-standard encryption technology.

Usage restrictions

We prohibit our customers from using your Personal Data:

• to target and profile you on the basis of sensitive categories of Personal Data (e.g. health status, sexual orientation, political beliefs, etc.);
• to single out individuals for unlawful or discriminatory purposes;
• in any way that goes against the law, including data protection law.

Third entities

If other entities process your Personal Data, we ensure there are adequate contractual and operational safeguards in place.

We may transfer your Personal Data to, and store it in, a country other than your own.

That country may not provide the same level of data protection as your own country.

Whenever we transfer your information outside of the European Economic Area or the United Kingdom, we will take steps to ensure that, according to the applicable law, adequate safeguards are in place to protect your Personal Data and to make sure it is treated securely.

You may contact us for a summary of the safeguards which we have put in place to protect your Personal Data and privacy rights in these circumstances.

This Privacy Statement only addresses our collection, processing and use (including disclosure) of your personal data. Other third parties may have access to your personal data and use it in other ways in accordance with their own privacy practices.

We encourage you to familiarize yourself with the privacy statements provided by any platform you use to publish any data.

Please note that our Services may use Google and YouTube API. Google and YouTube’s developer terms require us to notify you that our Services use Google and YouTube API Services (i.e. data from YouTube) and to link to the Google privacy policy.

Your choices

As a user, you are sometimes given the choice to authorize us to the processing of your Personal Data. Where you have consented to our processing of your Personal Data, you can always withdraw that consent at any time. You can unsubscribe to our marketing emails by clicking the link in the emails that we send to you. You can always review and change the privacy settings available on any browser or device you use to access our Services.

Your right

You have certain rights in relation to your Personal Data. According to the applicable law, you are entitled to:

• request access to the Personal Data that we have about you;
• ask us to update, rectify or erase your Personal Data;
• exercise the right to data portability (i.e., the right both to receive from us your Personal Data in a structured, commonly used and machine readable format and to transmit those data do another controller without our hindrance)
• request that we restrict or stop the processing of any Personal Data we hold about you;
• lodge a complaint about our use of your Personal Data with the competent data privacy authority ( if you have a complaint about our data practices, we do hope that you’ll reach out to us first, so we have a chance to address your concerns);
• not be discriminated against for the exercise of your privacy rights.

To exercise any of these rights, ask us questions, voice concerns, or request a copy of this statement in a different format, please submit a verifiable request to us by either:

• completing our web form at https://kpi6.com/data-subject-access-request;
• emailing us at info@kpi6.com.

Only you, or a person you have authorized to act on your behalf, may make a request related to your Personal Data. You may also make a verifiable request on behalf of your minor child or ward. If you submit a request through an authorized agent, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity with us.

In order to protect your Personal Data, we may ask you or your authorized agent to provide additional Personal Data so that we can verify your identity. Any information that you provide will only ever be used as part of the process to confirm your identity and complete your request. In order to protect your Personal Data, if we cannot verify your identity, we will not be able to comply with your request.

Once you have submitted a request, you can expect an initial reply from the KPI6 Privacy Team within a reasonable amount of time, dependent on where you live. Except where the law does not require or allow us to do so, any information we have of yours will be provided in an easily accessible and portable format once we have received your verifiable request. We will adhere to the appropriate response timeline that applies to you depending on where you live. We may request additional time if necessary in accordance with applicable law.

The categories of personal information (as defined by the CCPA) about California residents that we collect and disclose to others for a business purpose are Identifiers, Customer Records, Commercial Information, Internet Activity, Geolocation Data, and Inferences. We collect these categories for the purposes described in the “How we use personal data” section and with the parties described in the “Subjects we could share your personal data with” section. We do not sell personal information in the traditional sense although we do engage in online advertising. Please see sections “Ways and tools we use to protect your personal data” and “Third parties privacy practices” above and our Cookie Policy for your options and choices.